Frequently Asked Questions
Everything you need to know about your luxury timepiece experience.
What is the standard shipping timeframe for my order?
We offer standard shipping which typically takes 3 to 5 business days for domestic orders. Expedited shipping options are available at checkout for those who wish to receive their timepiece sooner.
Does my Stührling watch come with a warranty?
Yes, every Stührling watch is backed by a comprehensive international warranty covering manufacturing defects for up to two years from the date of purchase.
What is your return policy for watches?
We offer a 30-day return window. Items must be returned in their original, unworn condition with all protective packaging and tags intact to qualify for a full refund.
Are Stührling watches water-resistant?
Most of our timepieces are water-resistant, ranging from 3 ATM to 20 ATM for professional divers. Please check the specific product specifications for the depth rating of your particular model.
How do I adjust the metal link bracelet on my watch?
While many of our watches include a tool for basic adjustments, we recommend visiting a local professional jeweler or watchmaker to ensure links are removed safely without scratching the finish.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.